Privacy Policy
Kichwa Wildlife Center values and respects the privacy of its visitors and clients. In compliance with current data protection regulations in Ecuador and in accordance with international standards, we inform you how we collect, use, protect, and share the information obtained through our website www.kichwawildlifecenter.com.
1. Information We Collect
When browsing or interacting with our website, we may collect the following information:
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Personal data voluntarily provided: name, email address, phone number, country of residence, travel preferences, and other information entered in contact forms, reservations, or newsletter subscriptions.
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Browsing information: IP address, device type, browser, operating system, visited pages, length of visit, and cookies.
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Transaction data: when making a reservation or purchasing tourism services, we may collect the information required to securely process payments.
2. Purpose of Information Use
The information collected is used for:
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Managing reservations, requests, and inquiries.
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Providing information about our tours, services, and promotions.
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Improving the user experience on the website.
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Sending commercial communications and newsletters (only with prior consent).
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Complying with legal and security obligations.
3. Cookies and Tracking Technologies
This website uses cookies and similar technologies to improve browsing experience, analyze web traffic, and personalize content. Users may configure their browser to refuse cookies; however, some site features may not function properly.
4. Sharing Information with Third Parties
Kichwa Wildlife Center does not sell or rent personal data to third parties. Information may only be shared in the following cases:
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With service providers necessary for operations (payment gateways, booking systems, hosting, etc.).
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When required by law, competent authorities, or legal processes.
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In the case of strategic or promotional partnerships, always under strict confidentiality measures.
5. Information Security
We adopt technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
6. User Rights
Users have the right to:
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Access, rectify, update, or delete their personal data.
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Withdraw consent for the use of their data at any time.
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Object to receiving commercial communications.
To exercise these rights, please contact us at
7. International Data Transfer
Since we provide tourism services internationally, the data collected may be processed or stored outside Ecuador, always under adequate data protection standards.
8. Links to Third-Party Sites
Our website may contain links to external sites. Kichwa Wildlife Center is not responsible for the privacy practices or content of such sites. We recommend reviewing their policies before providing personal information.
9. Policy Updates
Kichwa Wildlife Center reserves the right to update this Privacy Policy at any time. Modifications will be published on this page with an updated date.